Privacy Policy

Effective Date: 2025-Present

Power Pool Services respects your privacy. This Privacy Policy explains how we collect,
use, share, and protect information when you visit our website, request a quote,
schedule service, use our online payment portal, communicate with us, or use our pool
service offerings.

By using our website or submitting information to Power Pool Services, you agree to the
practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Service address
  • Billing address
  • Pool, hot tub, or property details
  • Photos, videos, or descriptions of your pool, equipment, water condition, or service needs
  • Appointment details
  • Estimate or quote request information
  • Payment-related information
  • Messages you send through our website, email, phone, text message, or other communication methods

We may also collect certain information automatically when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referral source
  • General location information
  • Website usage and analytics data

2. How We Use Your Information

Power Pool Services may use your information to:

  • Respond to inquiries and quote requests
  • Schedule pool cleaning, maintenance, openings, closings, inspections, water analysis, algae removal, equipment installation, hot tub maintenance, and related services
  • Communicate with you about appointments, estimates, service updates, invoices, payments, and customer support
  • Provide reminders, confirmations, and follow-up messages
  • Process payments and maintain billing records
  • Improve our website, services, customer experience, and marketing
  • Send promotional offers, updates, or service-related messages where permitted
  • Protect against fraud, unauthorized activity, or misuse of our website
  • Comply with legal, tax, accounting, and business obligations

3. Text Message and SMS Communications Policy

By providing your phone number to Power Pool Services through our website, contact form,
quote request form, scheduling system, phone call, text message, email, or other
communication method, you consent to receive text messages from Power Pool Services.

Text messages may include, but are not limited to:

  • Appointment confirmations
  • Appointment reminders
  • Service updates
  • Quote or estimate follow-ups
  • Scheduling questions
  • Pool opening and closing reminders
  • Maintenance reminders
  • Billing or invoice reminders
  • Customer service communications
  • Occasional promotional offers or seasonal service updates, where permitted by law

Message frequency may vary depending on your service request, active appointments,
account status, and communication history.

Message and data rates may apply depending on your mobile carrier and phone plan.

You may opt out of receiving text messages at any time by replying STOP
to any text message from Power Pool Services. After you reply STOP, we may send a
confirmation message confirming that you have been unsubscribed. After that, you will
no longer receive text messages from us unless you provide consent again.

For help, you may reply HELP to any text message or contact us directly at:

Phone: 414-206-5105
Email: frank@powerpoolservice.com

Power Pool Services does not sell, rent, or share your mobile phone number, SMS consent,
or text messaging opt-in data with third parties or affiliates for their marketing or
promotional purposes.

Mobile information will not be shared with third parties or affiliates for marketing or
promotional purposes. Text messaging originator opt-in data and consent will not be
shared with any third parties, except as necessary to provide messaging services on behalf
of Power Pool Services, comply with legal requirements, or protect our rights.

Consent to receive text messages is not a condition of purchasing any goods or services
from Power Pool Services.

4. Online Payments and Third-Party Platforms

Power Pool Services may use third-party platforms to help manage customer accounts,
scheduling, invoices, payments, service communications, and related business operations.

If you use our online payment portal or any third-party service linked from our website,
that third party may collect and process your information according to its own privacy
policy and terms. Power Pool Services does not control the privacy practices of third-party
websites, applications, or platforms.

We do not store full credit card numbers on our website unless specifically stated by the
payment processor.

5. Cookies and Website Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to help us
understand website activity, improve user experience, measure marketing performance, and
support advertising efforts.

These tools may collect information about your device, browser, website activity, and
interactions with our website. You can adjust your browser settings to refuse cookies or
notify you when cookies are being used. Some website features may not function properly if
cookies are disabled.

6. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business,
including:

  • Payment processors
  • Scheduling or customer management platforms
  • Website hosting providers
  • Email, phone, and text message service providers
  • Marketing and analytics providers
  • Contractors, technicians, or service partners helping us provide pool services
  • Legal, accounting, insurance, or business advisors
  • Government authorities or other parties when required by law

These third parties are only permitted to use information as needed to provide services to
Power Pool Services or as required by law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal
information. However, no website, email, text message, payment system, or online platform can
be guaranteed to be completely secure.

Please avoid sending sensitive financial or personal information through unsecured forms,
email, or text messages unless directed to a secure method.

8. Data Retention

We may keep your information for as long as necessary to provide services, manage customer
relationships, maintain business records, collect payments, resolve disputes, comply with
legal obligations, and support normal business operations.

9. Your Privacy Choices

You may contact Power Pool Services to:

  • Request access to personal information we have about you
  • Ask us to correct inaccurate information
  • Request deletion of certain information, where applicable
  • Opt out of promotional communications
  • Ask questions about how your information is collected or used

To make a request, contact us using the information below.

10. Children’s Privacy

Our website and services are intended for adults, homeowners, property managers, and customers
seeking pool-related services. We do not knowingly collect personal information from children
under 13.

If we learn that we have collected personal information from a child under 13, we will take
reasonable steps to delete it.

11. Links to Other Websites

Our website may contain links to third-party websites, including online payment portals, social
media pages, review platforms, and other external resources. We are not responsible for the
privacy practices, content, or security of third-party websites.

You should review the privacy policies of any third-party websites you visit.

12. Updates to This Privacy Policy

Power Pool Services may update this Privacy Policy from time to time. Changes will be posted on
this page with an updated effective date.

Your continued use of our website or services after changes are posted means you accept the
updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please
contact us:

Power Pool Services
Milwaukee, WI, United States
Phone: 414-206-5105
Email: frank@powerpoolservice.com
Website: powerpoolservice.com

Text Message and SMS Communications Policy

By providing your phone number to Power Pool Services through our website, contact form,
quote request form, scheduling system, phone call, text message, email, or other
communication method, you consent to receive text messages from Power Pool Services.

Text messages may include, but are not limited to:

  • Appointment confirmations
  • Appointment reminders
  • Service updates
  • Quote or estimate follow-ups
  • Scheduling questions
  • Pool opening and closing reminders
  • Maintenance reminders
  • Billing or invoice reminders
  • Customer service communications
  • Occasional promotional offers or seasonal service updates, where permitted by law

Message frequency may vary depending on your service request, active appointments,
account status, and communication history.

Message and data rates may apply depending on your mobile carrier and phone plan.

You may opt out of receiving text messages at any time by replying STOP
to any text message from Power Pool Services. After you reply STOP, we may send a
confirmation message confirming that you have been unsubscribed. After that, you will
no longer receive text messages from us unless you provide consent again.

For help, you may reply HELP to any text message or contact us directly at:

Phone: 414-206-5105
Email: frank@powerpoolservice.com

Power Pool Services does not sell, rent, or share your mobile phone number, SMS consent,
or text messaging opt-in data with third parties or affiliates for their marketing or
promotional purposes.

Mobile information will not be shared with third parties or affiliates for marketing or
promotional purposes. Text messaging originator opt-in data and consent will not be
shared with any third parties, except as necessary to provide messaging services on behalf
of Power Pool Services, comply with legal requirements, or protect our rights.

Consent to receive text messages is not a condition of purchasing any goods or services
from Power Pool Services.